Process Mining Consulting

Readiness Assessment

Discover the potential of process mining in your company

Process Mining is the solution for a 360° insight into your actual processes. Based on your process data, you can reduce delivery times, lower your process costs and increase your productivity. But are data consistency and quality ready for the digital future of process optimization?

In our readiness assessment, we evaluate the potential of process mining in your company. To do this, we analyze the requirements in your operational information systems. In a roadmap, we show you the steps to successful implementation and process excellence.

Our service packages:

• Target definition and process selection workshop
• Analysis of the system landscape and data sources
• Carrying out initial process mining analyses
• Development of a data roadmap

Your benefit:

1. End-to-end view of your processes
2. Measures to fulfill the data request
3. Your individual implementation plan

Proof of value

Don’t buy a pig in a poke

Still not sure whether Process Mining is right for your company? It’s best to see for yourself: If you have not yet worked with process mining, the proof of value is the first step towards a trusting collaboration.

We show you the concrete benefits of process mining. Within a manageable project framework, we analyze one of your business processes and identify the potential for optimization. Based on your process data, we provide practical proof of the extent to which your company can benefit.

Our service packages:

• Selection of a relevant business process
• Prototypical implementation with your process data
• Potential analysis

Your benefit:

1. Getting to know process mining
2. Proof of added value for your company
3. Concrete optimization approaches for your process

Implementation

By your side from the beginning to process mining success

Your added value has been proven in the proof of value. Your process data is ready. You are convinced by process mining and would now like to embark on the digital future of process optimization. During implementation, the rollout within your organization is planned and carried out.

We support you in the selection and introduction of the optimal process mining technology. Together, we define the use cases for your company. In doing so, we ensure that connectors are configured correctly, suitable data models are set up and targeted analyses are created for an end-to-end view. In training courses, we enable your specialists to use the technology effectively in their day-to-day work in order to anchor process mining in the long term.

Our service packages:

• Selection of process mining technology
• Definition of use cases
• Structure of the data model
• Development of visualization and analyses
• Identification of deviations and potentials
• Training your employees

Your benefit:

1. The optimum technology for your application
2. Consistent process data for your analyses
3. External know-how and best practice processes
4. Anchoring the added value through qualified specialists

Optimization

The better is the enemy of the good

They use process mining and have already achieved initial success. However, the possibilities of the technology are often not fully exploited. Many companies therefore see further potential in this situation, but do not know how to exploit it.

Our experience shows that it is necessary to further develop both the maturity level of the process mining application and that of the organization. We provide you with comprehensive support in the optimization of data models and the consistency of analyses. We ensure that process mining is deeply integrated into your business processes and that your employees are optimally supported in their daily tasks.

Our service packages:

• Further development of data models
• Analysis of roles, responsibilities, skills, monitoring, reporting and objectives
• Development of a target cooperation model
• Training for key users and process owners

Your benefit:

1. More consistency for effective end-to-end analyses
2. Increased acceptance among your employees
3. Anchoring added value through qualification

Robotic Process Automation (RPA)

Improve operational and indirect processes with process automation

Automated process optimization may sound paradoxical. Robotic Process Automation (RPA) makes it a reality. RPA automates recurring activities in your company using algorithms and artificial intelligence. This frees up time for other tasks and increases your process compliance.

We analyze your operational and indirect processes and develop smart RPA solutions. With established technology and individual low-code development, we help you to further reduce the throughput times of your processes and reduce your personnel deployment.

Our service packages:

• Identification of use cases for process automation
• Technology selection
• Customized low-code solutions
• Implementation and maintenance

Your benefit:

1. Selection of the most economical solution for your application
2. Empowerment of your staff
3. Improved throughput time and process stability

Machine Learning

Advanced analytics for complex applications

Will a production order be completed on time through prioritization? In complicated process environments, the right decisions can often only be made with the use of additional technology. In the operational environment, these are often predictions or the detection of anomalies based on trend and similarity analyses.

We develop powerful machine learning solutions for you in R and Python. Based on in-depth analyses of your processes and process mining models, we select the optimal technology and define the interfaces. Together with your process experts, we adapt the algorithms for your use case. We then ensure smooth implementation.

Our service packages:

• Technology selection and interface definition
• Development of algorithms in R and Python
• Implementation

Your benefit:

1. Effective decision-making aids for complex situations