ERP consulting & ERP selection

ERP selection

We guide you successfully through the provider jungle

Selecting an ERP system is a very complex and far-reaching decision. Sound ERP selection advice is crucial, as the selection and introduction of an ERP system has an impact on all areas of the company – from production and purchasing to financial accounting. In addition, structures in the system landscape and process execution have often evolved over the years that are highly individual, partially non-transparent and often unknown. In these cases, it is often almost impossible to check whether the processes in place are compatible with the provider’s offering.

Thanks to our many years of experience in ERP strategy, ERP system selection and ERP system consulting, we can help you maintain an overview of the confusing provider market. The large number of providers makes ERP selection even more difficult, as the differences between the solutions are often not recognizable to outsiders. So that you can benefit from our experience, our operations and process specialists will guide you through the entire ERP selection process and, if desired, beyond. Together with the most important stakeholders and key users, we plan a structured approach, document the current processes and, if necessary, define new target processes as the basis for an initial shortlist of systems.

The providers then present their solutions to you in workshops, for which we develop an evaluation scheme together with you. This results in a recommendation for action and a roadmap for the introduction of the specific system. We will also be happy to advise you on specific contract negotiations with a provider.

Our Service Packages:

• Develop a long list and a short list
• Create a requirements specification based on process development
• Prepare tender documents and specifications for system and vendor selection
• Develop and conduct beauty contests with potential vendors
• Develop a recommendation for action
• Create a roadmap for the introduction

Benefits for you:

1. A Custom-Fitted System for Your Core Processes in the Operating Room and Beyond
2. Your personal roadmap for introducing the system
3. Clear ERP strategy and roadmap for implementation

ERP introduction

Taking the right steps towards a successful launch

The ERP selection has been completed and the decision for an ERP system has been made. The first major step has been taken, but now the critical next step begins: the introduction of the new ERP system and the successful replacement of the legacy system. The introduction of a new ERP system affects all levels of the company: the software must be configured to your specific requirements, interfaces to existing systems must be created and new, lean ERP processes must be established at the same time. The system must be configured to your requirements and interfaces to existing systems must be created. In addition, the introduction of the system usually also requires an adjustment of the work organization or the design of new, lean processes. To ensure that your employees can work successfully in the new system when it goes live, it is important to train them in the newly created structures and system functions.

The central challenge is to efficiently manage the project in all its complexity and to build a sustainable organization with lean but effective workflows. As an experienced partner in ERP consulting, we provide you with comprehensive support: from planning and managing the project to developing lean target processes with the new system, training specialists as part of change management and supporting system configuration and business integration from a process perspective.

Our Service Packages:

• Project and stakeholder management to ensure that defined project objectives are met (e.g., timeline, costs, requirements)
• Develop target processes to design an optimal workflow with the new system
• Identify the need for changes (e.g., organizational adjustments)
• Managing and Supporting Change and Transformation Processes
• Providing Process-Based Support for Business Integration Tests
• Compare the results of implementation with the defined requirements

Benefits for you:

1. Sustainably optimized and digitalized ERP processes
2. Minimizing the risks of ERP implementation
3. Involvement of all stakeholders, key users and process owners
4. Implementation of your ERP strategy with a clear target orientation

Organizational Development

Using the potential of your employees to develop a successful and sustainable organization

Are you familiar with the situation where there is enormous potential in your organization, but it is not being fully exploited? Improvements are rarely initiated, too little is implemented and the further development of your organization is stagnating. This is precisely where our professional organizational development consulting comes in, helping you to further develop existing structures, processes and ways of thinking in a targeted manner.To build a successful and sustainable company, you first need to develop a clear vision, mission and strategy. Based on this, it is important to create a breeding ground for stability, progress and development. This is precisely where our ERP consulting and organizational development services come in: We help you to develop your organization in a targeted manner as part of an ERP implementation – structurally, procedurally and culturally.

An ERP transformation not only entails structural changes, but also has an impact on the skills of employees and the corporate culture. For this reason, this process is a challenge for every company, but at the same time offers a great opportunity to initiate change in your organization. Our organizational development consulting ensures that these changes are not only technically implemented, but also sustainably anchored in the company. Work with us to set the starting point for building a vibrant organization with intrinsically motivated employees.

Our Service Packages:

• Define the vision and mission; derive the corporate strategy
• Developing and implementing targets and KPI systems as part of our organizational development consulting services
• Develop structural elements with your teams
• Developing a Goal- and Solution-Oriented Leadership Culture
• Continuously support and empower stakeholders throughout change and development processes
• Implementing Agile Work and Thinking Styles in the Organization

Benefits for you:

1. Defined vision, mission and corporate strategy
2. Intrinsically motivated employees
3. Goal- and solution-oriented managers and employees

Process Consulting

Introducing lean, value-oriented end-to-end processes

Business processes are often not or only incompletely documented. Or the processes have been documented, but the documentation does not correspond to the current status or the processes in use. Processes have often only been developed within individual departments, but are neither value-oriented from a customer perspective nor cross-departmental. Such processes are not suitable as a basis for the selection and introduction of an ERP system. The ERP implementation offers great potential for optimization by developing end-to-end processes with the key users that are oriented towards customer value (e.g. short delivery times or order processing times).

We are happy to support you in analyzing your current processes, identifying optimization potential and deriving value-oriented end-to-end target processes. On this basis, we first define use cases for provider selection (beauty contests) and determine standard and customizing solutions. During system implementation, the end-to-end target processes are specified and adapted to the individual characteristics of the new system. The aim of these measures is to ensure that employees work with system support in the most efficient and effective workflows possible at go-live – and that they themselves have helped to develop these new workflows.

Our Service Packages:

• Record and document current processes with key users
• Develop target processes collaboratively with key users in a pragmatic manner from the outset
• Define use cases for the beauty contest and vendor selection
• Further develop end-to-end target processes based on the functions in the new system

Benefits for you:

1. Transparent and sustainable end-to-end processes as the foundation for ERP implementation
2. Efficient and customer-focused business processes with shorter turnaround and processing times

System Environment and Configuration

Transparent Assessment: Identify Risks and Vulnerabilities, Define the Target State

The speed at which new solutions are developed in the IT sector is a challenge for many specialist departments. There was often no time for a holistic approach, as the rapid implementation of new solutions was and is often decisive for the economic success of the company.

As a result, the IT landscape of many companies is a collection of isolated solutions. This not only makes maintenance much more complex, but a lot of potential is also lost in the interfaces between the different systems. This results in two crucial problems: New technologies are often difficult or impossible to apply to the distributed systems. And if individual systems or versions are phased out, this poses major challenges, especially as there are hardly any knowledge carriers for older systems. A risk assessment of the IT landscape is therefore almost impossible.

In order to successfully implement an ERP system, we analyze your entire system landscape. With extensive operational and process experience, we document and analyze the key systems and processes of all departments. This creates a digital picture of your system landscape, which also includes existing and missing interfaces.

In joint workshops with the various departments, we develop the digital target image for your system landscape – while keeping a close eye on the latest state-of-the-art solutions. We work with you to decide which systems and processes should be continued independently and which should be covered by the ERP system. Throughout the entire implementation phase, we act as a link between the implementation provider and the specialist department, ensuring that the configuration is tailored to your requirements.

Our Service Packages:

• Promote transparency
• Document the current situation
• Identify Relevant Systems
• Develop an Ideal System Architecture

Benefits for you:

1. A clear overview of the status of your current system landscape
2. Optimization potentials are identified
3. Risk minimization for your system landscape
4. New system landscape for optimized use of your data

Change Management

Mastering the ERP transformation with structured change management

The introduction of a new ERP system brings major changes and challenges for all employees. Daily processes change, routines have to be abandoned, new workflows and structures are created. Ideally, these changes should be supported by the specialists themselves, so that they remain motivated during the introduction and beyond. In order to achieve this, structured and individual change management is required for the specialists, which accompanies the project phases and sets the right measures for communication, training and empowerment.

We are happy to work with you to develop a change management strategy, from which we then derive specific measures that are individually tailored to the needs of your employees in each project phase. With our change management consulting, you can ensure that the performance and motivation of your specialists do not decline during and after the system introduction and that your employees actively participate in the change process.

Our Service Packages:

• Develop a Change Management Plan
• Develop specific measures to support change
• Develop a Communication Strategy
• Derive concrete communication measures
• Develop training and competency development plans with corresponding measures
• Track all implemented change management consulting measures and evaluate their effectiveness

Benefits for you:

1. Efficient introduction of the new system in your organization
2. Clear communication of the changes
3. Employees have the necessary know-how to operate the new system
4. Employees remain motivated during the system introduction

PMO

Leading the ERP project to success with stringent project management

The introduction of an ERP system is a complex and challenging project. A large number of stakeholders are involved during the project before the comprehensive rollout takes place. Stringent project management is essential in order to effectively involve all those involved and at the same time meet the diverse requirements. The project will only be a success if you have defined clear project goals and content and established a functioning cooperation model with all those involved. This also includes making progress as well as challenges and risks transparent at all times.

We are happy to support you and use our many years of diverse experience in project management to make your ERP transformation a success. We set up the project in a structured manner, define the project scope with clearly described goals and milestones and create transparent structures for collaboration. We continuously measure the status and progress of the project, assess the risks and derive countermeasures. We ensure that your ERP implementation project has the right project management framework so that you achieve your goals and project scope with the planned resources in the defined quality and time.

Our Service Packages:

• Define Project Goals and Milestones
• Develop a detailed phase and milestone plan
• Identify specific tasks and responsibilities
• Define a collaboration model
• Monitor project progress and assess risks in the event of schedule deviations (project controlling)
• If necessary: Establish an agile project management framework for planning and managing project tasks (e.g., based on Scrum, SAFe, etc.)

Benefits for you:

1. Transparency regarding project progress and project risks
2. Experienced project management
3. Efficient and Effective Collaboration Within the Project Team
4. Stringent implementation of the project